gojockpot Privacy Policy – Your Data, Handled with Care

At gojockpot, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it secure for every player in the Philippines. Please read this page carefully so you know exactly how your data is handled on our platform.

Data Protection Your Rights Philippines

What We Collect and Why We Need It

This Privacy Policy was last updated in 2025 and applies to all users of the gojockpot platform. If you have questions about how your data is used, contact usat [email protected] and our team will be happy to assist you.

1. Information We Collect

When you register and use the gojockpot platform, we collect certain personal information that is necessary to provide you with a safe and functional experience. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes as required under Philippine law. We also collect financial information such as your preferred payment method and transaction history in order to process deposits and withdrawals accurately. When you browse or use the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall performance of our services for Filipino players.

2. How We Use Your Information

The personal information you provide is used primarily to create and manage your account, verify your identity, and process financial transactions on the platform. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. With your consent, we may also send you promotional communications about new games, features, or offers available on gojockpot — you can opt out of these at any time by contacting [email protected]. Your data is also used to comply with our legal obligations under the Data Privacy Act of 2012 and other applicable Philippine regulations, including anti-money laundering requirements. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.

3. Cookies and Tracking Technologies

gojockpot uses cookies and similar tracking technologies to enhance your experience on the platform and ensure that key features function correctly across sessions. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in or use core features. We also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where improvements can be made — this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use the gojockpot platform, you acknowledge and accept our use of cookies as described in this policy.

4. Data Sharing and Third Parties

We may share your personal information with trusted third-party service providers who assist us in operating the platform, processing payments, verifying identities, and delivering customer support. All third-party partners are contractually required to handle your data in accordance with applicable Philippine data protection laws and are prohibited from using it for any purpose beyond the services they provide to gojockpot. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required to do so by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance of any such change. We will never share your personal data with unaffiliated third parties for advertising or marketing purposes without your explicit consent.

5. Data Security

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the gojockpot platform is encrypted using industry-standard protocols to prevent interception. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data protection responsibilities. We conduct regular security reviews and vulnerability assessments to ensure our systems remain robust against emerging threats. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your account credentials confidential at all times.

6. Your Rights Under Philippine Law

As a user based in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to your personal information held by gojockpot. You have the right to access a copy of the personal data we hold about you, to request corrections if any information is inaccurate or incomplete, and to request deletion of your data subject to our legal retention obligations. You also have the right to object to certain types of processing, to withdraw consent where processing is based on consent, and to lodge a complaint with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, please contact us at [email protected] with your request and we will respond within the timeframe required by applicable law.

7. Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by Philippine law, including anti-money laundering regulations that mandate the retention of transaction records for a minimum of five years. When your data is no longer required for legal or operational purposes, we securely delete or anonymise it in accordance with our internal data retention schedule. If you request account closure, we will process your request and remove your personal data from active systems, while retaining only the records we are legally obligated to keep. You may contact [email protected] at any time to enquire about the specific retention periods that apply to your data. We review our retention practices regularly to ensure they remain proportionate and compliant with current Philippine data protection requirements.

8. Changes to This Privacy Policy

gojockpot reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered users by email. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you are always informed about how we handle your personal information. If you have any concerns about a change to this policy, please contact us at [email protected] before continuing to use the platform.

Common Privacy Questions

Quick answers to what Filipino players most often ask about data and privacy on gojockpot.

No. gojockpot does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Your data is shared only with trusted service providers who help us operate the platform, and they are contractually bound to protect it. We take your privacy seriously and comply fully with the Data Privacy Act of 2012 of the Philippines. If you have concerns about how your data is used, please reach out to us at [email protected].

You can request a copy of the personal data we hold about you by sending an email to [email protected] with the subject line "Data Access Request." Please include your registered email address and a brief description of the information you are requesting. We will verify your identity before processing the request and respond within the timeframe required under Philippine law. There is no fee for a standard data access request. If you believe any information we hold is inaccurate, you can also request a correction at the same time.

Yes. If you no longer wish to receive promotional communications from gojockpot, you can opt out at any time by contacting us at [email protected] and requesting to be removed from our marketing list. Please note that even after opting out of marketing emails, we may still send you essential account-related notifications such as security alerts, transaction confirmations, and policy updates. These operational messages are necessary for the safe management of your account and cannot be disabled while your account remains active.

When you close your account, we remove your personal data from active systems as promptly as possible. However, certain records — particularly transaction histories and identity verification documents — must be retained for a minimum of five years under Philippine anti-money laundering regulations. After the mandatory retention period has passed, your data is securely deleted or anonymised. If you have specific questions about what data is retained and for how long, please contact [email protected] and we will provide you with the details relevant to your account.

Ready to Play with Confidence?

Now that you understand how gojockpot protects your personal information, you can enjoy sports betting, casino-style games, and slots knowing your data is in safe hands. Join thousands of Filipino players on the platform today.